Privacy & Cookie Policy


At Hess Entertainment, we respect your privacy and are committed to protecting your personal data. This policy outlines how we collect, use, and safeguard your information when you visit our website.

Hess Entertainment Limited is part of the Hess Enterprises Limited group, so we may occasionally send you information from other companies part of the group.


Personal Data: When you subscribe to our newsletter, contact us, or request information about our projects, we may collect personal data such as your name, email address, and any other information you choose to provide.

Technical Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, and browsing behaviour. This data helps us improve our website and enhance your experience.


Communication: To respond to your inquiries, provide updates about our projects, and send newsletters if you have subscribed.

Improvement: To analyse website usage and improve our content and user experience.

Legal Compliance: To comply with legal obligations and protect our rights.


We do not sell your personal data to third parties.

We may share your information with trusted partners who assist us in operating our website and managing our communications.

We may disclose your information if required by law or to protect our rights and safety.


We implement security measures to protect your personal data from unauthorised access, alteration, or disclosure. However, please note that no data transmission over the internet can be guaranteed to be completely secure.

This Privacy Policy applies only to your use of this website. It does not extend to any websites linked to or from Hess Entertainment’s site. We have no control over how your data is collected, stored or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them..


Your right of access – You have the right to ask us for copies of your personal data.

Your right to rectification – You have the right to ask us to rectify personal data you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.

Your right to erasure – You have the right to ask us to erase your personal data in certain circumstances.

Your right to restriction of processing – You have the right to ask us to restrict the processing of your personal data in certain circumstances.

Your right to object to processing – You have the right to object to the processing of your personal data in certain circumstances.

Your right to data portability – You have the right to ask that we transfer the personal data you gave us to another organisation, or to you, in certain circumstances.

Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent.

You don’t usually need to pay a fee to exercise your rights. If you make a request, we have one calendar month to respond to you.

To make a data protection rights request, please contact us.

Unsubscribe: You can opt out of receiving our newsletters at any time by following the unsubscribe link in our emails.


We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or concerns about our Privacy Policy, please contact us.


If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:           

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113


Cookies are small text files placed on your device by websites you visit. They are widely used to make websites work more efficiently and provide information to the site owners.


Essential Cookies: Necessary for the operation of our website, enabling you to navigate and use its features.

Analytical Cookies: Help us understand how visitors use our website, allowing us to improve its functionality and user experience.

Functional Cookies: Allow us to remember your preferences and provide enhanced, personalized features.


Browser Settings: You can manage your cookie preferences through your browser settings. Most browsers allow you to refuse or delete cookies.


We may use third-party services, such as Google Analytics, to help us analyse website traffic and improve our content. These third-party services may place cookies on your device.


We may update our Privacy and Cookie Policy from time to time. Any changes will be posted on this page, and the revised policy will take effect immediately upon posting.

If you have any questions or concerns about our Privacy and Cookie Policy, please contact us.